Culture change is difficult and time consuming because “culture” is rooted in the collective history of an organization, and because so much of it is below the surface of awareness. In general, the process of culture change must include the following steps:
- Uncover core values and beliefs
- Acknowledge, respect, and discuss differences between core values and beliefs of different subcultures within the organization.
- Look for incongruencies between conscious and unconscious beliefs and values and resolve by choosing those to which the organization wishes to commit.
- Repeat these steps over a long period of time.
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Source: Symphony Orchestra Institute