Cross-Cultural Training of Expatriates: A Case Study of Ericsson

Adjustment to a new culture is a slow and step-wise process, which can be facilitated by cross-cultural training. First, a comprehensive review of current theories about cross-cultural adjustment and different training techniques is presented. Then, the study looks at the preparation and training of expatriates at Ericsson in relation to these theories. In-depth interviews with two Area Managers at Ericsson…

Contents

1 NTRODUCTION
1. BACKGROUND
1.2 PROBLE DISCUSSION
2 THEORY
2.1 CULTURAL ADJUSTMENT
2.1.1 THE
U CURVE
2.2 ADJUSTMENT DIMENSIONS
2.3 FACILITATING EFFICIENT ADJUSTMENT
2.4 CROSS­ CULTURAL TRAINING METHODS
2.4.1 DIDACTIC TRAINING
2.4.2 EXPERIENTIAL TRAINING
2.4.3 ATTRIBUTION TRAINING
2.4.4 LANGUAGE TRAINING
2.4.5 CULTURAL AWARENESS TRAINING
2.4.6 INTERACTION TRAINING
2.4.7 COGNITIVE BEHAVIOR MODIFICATION
2.5 SEQUENTIAL TRAINING
2.6 CROSS­CULTURAL INTELLIGENCE
2.7 IMPORTANCE OF CROSS­CULTURAL TRAINING
3 METHOD
3.1 RESEARCH DESIGN
3.2 COLLECTION OF DATA
3.2.1 PRIMARY DATA
3.2.2 SECONDARY DATA
3.3 CHOOSING THE RESPONDENTS
3.3.1 CHARLOTTE RUBERTSON
3.3.2 LIESELOTTE CLAYDON
3.4 OPERATIONALIZATION
3.5 ETHICS
4 EMPIRICAL FINDINGS
4.1 ERICSSON’S INTERNATIONAL ACTIVITIES
4.2 INTERNATIONAL LONG­TERM ASSIGNMENTS
4.3 PRE­DEPARTURE TRAINING…………
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Author: Österdahl, Gabriel,Hånberg, Christian

Source: Uppsala University Library

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