Total Quality Management (TQM) – How To Implement

Ways of doing business are undergoing sea-change and an organization can no longer survive if it is insensitive to absorb the changes of surrounding environment—customers, investors, society at large and globalization. It is only human being who has capability of being sensitive to social needs and therefore, people constituting the organization have to have sensitivity …

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Total Quality Management (TQM), Overview, Introduction, Deming’s 14 points

Total Quality Management is a term first coined by the U.S. Naval Air Systems Command to describe its Japanese-style management approach to quality improvement. Since then TQM has taken on many meanings, but at its core it’s a management approach to long-term success through customer satisfaction. Format: HTML | Size: — Source: ASQ Read This …

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