When was the last time you were positively surprised by the service in a clothing store? This thesis explores Japanese service management in clothing stores and makes a comparison with Sweden. The thesis is divided into two major areas: differences between (A) consumers and (B) service. For the analysis, both quantitative and qualitative methods have …
In globalizing competitive markets knowledge exchange between business organizations requires incentive mechanisms to ensure tactical purposes while strategic purposes are subject to joint organization and other forms of contractual obligations. Where property of knowledge (e.g. patents and copyrights) and contractbased knowledge exchange do not obtain network effectiveness because of prohibitive transaction costs in reducing uncertainty, …
Today, millions of purchased domain sites names are sitting unused with no real web designs or concrete purpose coupled with them. Why would not owners engage a web-hosting domain-parking hotel so they can earn money through eyeballs advertising or click revenue while their sites sits unused? Parking hotels claim access to passive domain monetization through …
The main purpose of this study was to” assess the role of work motivation on employee performance”. This study in an assessment of this purpose used deductive approach in which a qualitative survey was carried out among students at of Umeå Business School (USBE) who are assumed to be future employees .The survey was intended …
In this paper it is argued that the terms, knowledge work, knowledge workers, and knowledge intensive firms point to emerging social structures and processes in organisations. This focus allows us to analyse organisations in ways that differ from the notions involving less dynamic forms of organisational configurations. It is further argued that the emphasis on …
The life insurance business is currently going through a lot of changes. The turmoil in stock markets during the last years has made regulators realize that there is a greater need for risk management and solvency supervision in the business. Denmark was one of the first countries in Europe to react to this and in …
Globalisation has brought on dynamic markets and competition, and with that obliged companies to focus on long-term strategies and a greater focus on attracting, developing and retaining its employees. The present hunt for talent can be entitled as talent management, a concept that nowadays cannot be avoided. Talent management evidently not only affects companies, but …
There are many rationales for firms to use leasing as a financing alternative. Today, leasing is a widely used means for asset acquisition and constitutes a considerable part of firms’ total capital investments. In Japan, leasing constitutes around 9 percent of total capital investments. In Sweden, the ratio is somewhat higher. According to many previous …
This paper shows that there is a close relation between corporate governance and the portfolios held by investors. Most firms in countries with poor investor protection are controlled by large shareholders, so that only a fraction of the shares issued by firms in these countries can be freely traded and held by portfolio investors. We …
Corporate Social Responsibility (CSR) is not a new issue however it has recently started to get more attention. Mostly research has been conducted within the larger companies in many different aspects such as benefits with CSR, its financial impact and the implementation process. Since this is a matter that becomes more and more important in …